Refunds
Refund policy
Sheetlings Pro is a paid upgrade, and every purchase is covered by a 14-day money-back guarantee.
What is covered
All Sheetlings Pro purchases are covered by a 14-day money-back guarantee. If Pro does not fit your needs, email [email protected] within 14 days of a payment and we will refund it in full. No forms, no interrogation — the guarantee exists because we would rather you get your money back than keep a subscription you do not want.
How refunds are processed
Refunds for payments made through Paddle are issued by Paddle as merchant of record and normally appear on your statement within 5-10 business days. Payments made manually through PayPal are refunded to the same PayPal account.
Refunding a payment also ends the subscription and switches Pro off for your account. Sheets you generated before the refund remain yours — the free generators never expire, so nothing is taken away from you.
Cancelling a subscription
You can cancel a subscription at any time by emailing us or by using the cancellation link in your receipt email. After cancelling, Pro stays active until the end of the period you already paid for and you are not charged again.
Exceptions
We may decline repeated refund requests from the same account, or requests that clearly abuse the guarantee. If a refund is declined we will explain why. Questions can be sent to [email protected].